What are your technical support policies?

We handle 99% of all technical support problems. E-mail support queries are answered within 10-30 minutes during our in office support hours which last 18 hours a day / 7 days a week .
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

My last host took days to answer my questions. Can you really be faster?

Yes , Fast Support is our #1 priority . Based upon our 4 years experience in serving our clients...

What type of connection does XtraOrbit have to the Internet?

When it comes to connectivity and redundancy, you can't beat XtraOrbit's screaming 100Mb...

Where do I get an FTP CLIENT?

XtraOrbit provides technical support for both WS_FTP and CuteFTP. Our servers, however, will...