Can I cancel my hosting account and receive a refund?

Yes, as long as your cancellation request is within 30 days of your purchase date. During that period, you are covered by the 30 days money back guarantee.

After 30 days, you can still request a cancellation of your hosting aaccount, yet you will not recieve any refund. 

Upon cancellation, you can request a link to download a full backup of your website.

Kindly be advised that accounts cancelled, suspended or terminated by XtraOrbit for violating our Terms of Use do not qualify for the 30-day money back guarantee.
For example, if your account is cancelled due to spamming or abuse, you will not be given any refund.

For more details, please revise our Terms of Use.
  • money back guarantee, refund, link, cancel hosting
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