How to access email using mail client applications?

Client e-mail applications include Thunderbird, Outlook Express, Eudora, and Mac OS X Mail. Some of these applications can configure e-mail accounts automatically based on the account authentication information that you provide. In some cases, however, you must manually configure the account.

The exact steps to set up an e-mail account differ depending on the application that you are using, but the information required is the same. In all cases, you must set up a way to access incoming e-mail (using POP3 or IMAP), and a way to send outgoing mail (using SMTP).

Incoming e-mail: Configuring POP3 and IMAP

To configure an e-mail client for POP3 or IMAP access to your email hosted with XtraOrbit, use the following information:

1. For POP3 or IMAP server login authentication, use the following settings:

  • The account username is the full e-mail address of the account you created in cPanel (for example, webmaster@example.com).
  • The account password is the password that you specified in cPanel for the account.
2. For the POP3 or IMAP server name, use the following:
  • mail.example.com: Replace example.com with your web site's domain name.

3. The POP3 or IMAP server port settings depend on which protocol you use (POP3 or IMAP), and whether or not you are using a secure (SSL) connection. Many e-mail client applications fill in the port numbers automatically based on the protocol you specify, but some do not. The following table shows the correct port numbers for the various protocol configurations:

  • Secure (SSL) POP3: 995
  • Secure (SSL) IMAP: 993
  • NON-Secure POP3: 110
  • NON-Secure IMAP: 143

Outgoing e-mail: Configuring SMTP

To configure an e-mail client to send messages through your email hosted with XtraOrbit, use the following information:

1. For SMTP server login authentication, use the following settings:
  • The account username is the full e-mail address of the account you created in cPanel (for example, webmaster@example.com).
  • The account password is the password that you specified in cPanel for the account.
2. For the SMTP server name, use one of the following:
mail.example.com: Replace example.com with your web site's domain name.

3. The SMTP server port settings depend on whether or not you are using a secure (SSL) connection. Many e-mail client applications fill in the port numbers automatically based on the protocol options you specify, but some do not. The following table shows the correct port numbers for the various configurations:
  • Secure (SSL) SMTP: 465
  • NON-SECURE SMTP: 2525
Note: Although port 25 is the default one used for SMTP, most ISPs (Internet Service Providers) block that port as a meause of preventing spam. Thus is is recommended to use port 2525 instead.
  • outlook, thunderbird, Eudora, Mac OS X Mail, access-email, check-email, read-email
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